Shipping and Delivery Information

In a nutshell:

To celebrate the opening of our new London Tea Bar in March 2017 we are offering free shipping in the UK and Europe.  Please take advantage of this offer before it is too late! 

Standard Shipping

All shipping is calculated on weight of item.

1) UK orders up to 2kg are sent Royal Mail First Class Signed For.

2) UK orders greater than 2kg are sent Parcel Force 48hrs.

3) UK orders greater than £75 are sent free delivery Royal Mail First Class Signed For or Parcel Force 48hrs (depending on weight).

4) International orders up to 2kg are sent Royal Mail International Tracked & Signed (includes fully tracked with signature on delivery and online confirmation and up to £50 compensation).

5) International orders greater than 2kg are sent Parcel Force Global Priority (includes end to end tracking and up to £100 inclusive compensation).

We will do our best to accommodate any special requests however, please send these to postie@teaandglory.com straight after checkout otherwise your order will be fulfilled via the above method.

Tea & Glory want to ensure you get your order as soon and as safely as possible, which is why all orders are sent with a form of tracking and or signature upon delivery.

 

Detailed Shipping Guidance

UK Customers

UK Orders over £75 - FREE DELIVERY

Delivery time 2-5 days - goods will be sent first-class-signed-for.  Should you wish to upgrade your your order to a faster service, please contact us immediately after after placing your order at postie@teaandglory.com quoting your order reference number.

 

UK Orders under £75 - Royal Mail 1st Class Signed For / Parcel Force 48hrs.

Delivery time 2-5 days - the cost of shipping will be calculated by the weight of the items you have ordered and will be shown at the checkout. 

 

Urgent Orders

Please contact us at postie@teaandglory.com quoting your order reference number and we will arrange this directly with you.

 

International Shipping

Please note we only offer fully tracked international postage with signature on delivery.

Cost will be determined by weight of order as shown at Post Office counter.

All international orders 2kg or less will be sent using International Trackable Airmail.  International orders greater than 2kg will be sent Parcel Force Global Priority.  Before placing a large international order please check the shipping cost using the Parcel Force Price Finder Service found on the Parcel Force website.

Estimated delivery times vary:

Europe: 5-7 days

USA & Canada: 7-10 days

Rest of World: 10-30 days subject to location

 

Customs Charges and Import Tax

For deliveries within the European Union, custom duties will not be charged to your delivery.  However, if you are located outside the European Union then customs duties, handling fees, taxes and import charges are likely to apply and will be charged on your delivery.  

Tea and Glory Ltd is not responsible for these charges, you will be responsible.  Before placing any International order please check and understand the various charges that may apply.  

 

For any questions relating to Shipping, please contact us at postie@teaandglory.com